Silvertip Wash Co. is a licensed, insured exterior cleaning company serving Calgary and surrounding communities. We arrive in branded trucks with uniformed crews, run every job through Jobber, and maintain a communication standard that keeps you informed from the first inquiry to a satisfaction call days after we leave. Our insurance coverage exceeds $2 million, with documentation available before any work starts.
Drive-thru areas take punishment that most surfaces do not. In Calgary, road sand and gravel track through every lane for months, thaw season turns that packed-in residue into a slip hazard, and spring reveals a full season of buildup on pads and lanes that customers and tenants move through daily. We use hot water and a surface cleaner rather than cranking up the pressure, which breaks down grease and embedded grime more effectively at a safer level for the surface below. Chemical use stays minimal where possible, and we are upfront about oil staining: our treatment lightens most staining significantly, but older bonded stains may not fully disappear. Primary coverage is Calgary, with service extending to Okotoks, De Winton, High River, Black Diamond, and surrounding communities within roughly 60 km.
Inquiries come in through our website. We respond quickly, ask a couple of scope questions, and set up an in-person site visit when the job warrants it, surfacing access or surface condition issues before they become day-of problems.
Once booked, Jobber sends scheduling details and prep instructions. For commercial sites, detailed notes go out one to two weeks in advance when access coordination or traffic adjustments need to be arranged on your end.
A day-before notification and on-the-way update confirm the work plan before we arrive. For active drive-thru businesses, we confirm lane sequencing and any operational adjustments at that stage so there are no surprises when we pull up.
Cones and safety markers define the work zone before equipment comes out. Hose and cord placement reduces trip risk for staff and customers, and safety setup is always treated as a fixed first step, not an afterthought.
The heated pressure washer and surface cleaner work across the full pad or lane for even, consistent coverage. Most jobs run approximately ~1–2 hours on site, with heavier buildup or larger layouts adding time that we account for during scheduling.
We apply an oil stain remover, allow it to dwell, scrub, and rinse. The treatment visibly improves most staining, particularly where staining is moderate or more recent. Older, fully bonded stains may not fully lift, and we are clear about that expectation before treatment starts.
We notify you when the job is done and invite a walk-around while we are still on site. A coupon and referral cards are left behind, the invoice goes through Jobber, and four to five days later we follow up to confirm the results held and that you are satisfied.
Every job is backed by a 100% satisfaction guarantee. If the result does not match what was agreed on, we address it. We carry over $2 million in insurance coverage, with documentation available before work starts for property managers who need it on file. At the close of each service, we invite an on-site walk-around so you can check the work before we leave, and the follow-up call days later is a genuine check-in, not a formality. We do not offer a warranty on stain removal outcomes given the variables involved with older bonded staining, but the guarantee and insurance give you real recourse if something is not right.
Yes. We can perform drive-thru cleaning while your business is operating. We coordinate with you before the job to understand your busiest periods, plan the cleaning sequence around them, and tackle the highest-traffic areas first so those sections are clean and clear before peak activity picks up.
A quick conversation about your traffic flow and any site-specific safety rules before we start covers most of it. We handle cone setup, equipment placement, and hazard management on our side. Your input on peak times, customer entry points, and any access restrictions helps us run the job without slowing down your operation.
We discuss your operating flow during scheduling and build the work plan around it. On the day of the job, we typically start with the highest-traffic areas first so those lanes are cleaned and clear before the peak period arrives. If conditions change on your end that morning, we confirm the adjusted plan before we start rather than assume.
Yes. We do not bring a water tank or supply our own water on drive-thru jobs. The service relies on the property’s existing water access. If a location does not have a usable connection available, we work that out during the site visit and confirm whether the job can proceed as planned before anything is booked.
Yes. After-hours and off-peak scheduling can be arranged when that works better for your operation. We sort out the timing during the scheduling conversation and build the plan around what causes the least disruption to your site and the people using it.
If your site has runoff handling requirements or water reclamation specifications, we go through those with you before the job and document the agreed steps in the job notes. Both teams are aligned before work begins, with no gaps in how the site is managed. Our low-chemical approach also reduces runoff volume compared to detergent-heavy methods.
Prep depends on your property layout and how the drive-thru operates day to day. We send clear, detailed notes through Jobber when the job is booked. For commercial sites that need access coordination, traffic adjustments, or signage cleared, those notes go out earlier in the process, sometimes one to two weeks in advance, so your team has time to act without any last-minute pressure.
If your drive-thru pads or lanes are carrying winter residue, tracked gravel, or months of grease buildup, we can work through it with professional hot-water equipment, a safety setup built for active commercial sites, and clear communication at every step. We serve Calgary and surrounding communities, and estimates are completed in person after a quick initial conversation so the number reflects your actual site. Call us at (403) 688-3661, email us, or use the contact form on our website to get a site visit on the calendar.
